Reviews

Total reviews: 4244 | Average rating: 4.9

5

Jason was great, very thorough in explaining what was needed. And super awesome able to restore our hot water on a holiday weekend

5

Both people who came were polite, went right to work and were very respectful of my home.I called Thanksgiving night and they were hwre first thing in the morning. I was informed at every step and they explained everything carefully. It turned into a big job I wasn't expecting, but that's the way it goes with an old house. I would hire them again.

5

Michael and Ceaser were both polite and expedient. Very good service.

4

Very knowledgeable and friendly repair person

5

Colton W. and his team did a great job

5

Brian did a great job of explaining the issue in our crawl space. We discussed the best way to fix the problem and he and his partner did the rest.

5

Very professional and thorough with their approach to the project. Great communication and timely follow up, highly recommend them.

5

When our old drain lines failed under the house we called Henco because we had been pleased with their prior work. We called late Friday, and they had someone there early Monday. We were fine with not having an after-hours callout, so this is just what we hoped for. The assessment was that all our 60+ year old galvanized drain lines needed to be updated. It is spendy, but what we needed. They arranged spill remediation for Tuesday morning and started working the replacement the same day. We’re back to normal services at the end of the workday on Wednesday. We’re very pleased. We decided to take care of the drywall repairs ourselves as we didn’t feel their subcontractor was very competitively priced, but we may find that we’re wrong. Very happy with the 0% financing offered so we have time to arrange the money details over a few months. Overall, a very prompt and professional job.

5

Super friendly customer service, including receptionist, dispatch and technicians. Easy to reach and communicate with.

5

Austin and John were professional and honest. They helped me diagnose the issue with my old water heater and decide on a replacement water heater that would accommodate my family. They did the job within a timely matter, and they explained things in a way that I could understand. I definitely will be using them in the future for other projects.

5

Job well done

5

This was an assessment of my entire plumbing system in the new house that I just bought. This company is new in my life and already I am completely satisfied. They gave me an appointment just a few days after my initial call when the other companies I called wanted to schedule me out at least 10 days.
Very kool!

5

Jarin was very informative regarding my electrical issues. He was prompt and very friendly. I was given two options for the repairs. The financimg options were good to know.

Henoc itself responded to my needs within 24 hours. I appreciate the prompt response to my mesage and a call back within an hour.

Thank you!

5

The technician was knowledgeable, friendly and timely. We were pleased with the whole experience.

4

Diagnosed the issue but unfortunately didn’t have the part on the truck to immediately fix the issue. We are waiting to hear back for a scheduled new appointment.

5

We really appreciated the prompt service.Especially on a weekend! Brantson was was very courteous and professional, and kept us informed of everything he was doing.

5

Our technician Austin was extremely knowledgeable and made sure all my concerns were addressed before he left. I was very impressed with his professionalism and how he represented his company. Would definitely hire again. Overall very good service.

5

We have been using Henco plumbing for a number of things as they come up and every time they have been professional and do a great job. Austin came out for this call and was a real pleasure to work with and talk to, he was very thorough with explaining what needed to be done.

5

Michael was awesome - super quick and knowledgeable. Thanks a bunch!

5

Incredible service, alstart to finish

5

I waited a few days before leaving this review because my issue only happened when it got really cold outside. I was completely losing hot water and had to keep unplugging and plugging the tankless water heater back in—sometimes for 10–15 minutes in the early morning hours.

They were professional, arrived on time, quickly diagnosed the problem, and completed the work efficiently. They explained the issue thoroughly before moving forward with the fix so I fully understood what was going on. The problem is now resolved, and my wife finally has hot water again!

I’ll definitely continue using them in the future. Five stars all day long!

5

I recommend Henco for your household needs. Austin was knowledgeable, fast and friendly. He installed our new toilet without issue and gave helpful advice regarding the products longevity. I will certainly use their services again.

5

Michael

5

Loy came out to help install a new hot water heater. I am disabled and he showed such great kindness to me in all communication. He put in many extra miles and time, to make sure that I had hot water tonight. Thank you so much!

5

Hayden was great! Very informative, professional, friendly, and thorough. We will hire Henco again for any future plumbing needs.

5

Service was super fast. I had someone come out the same day to analyze the issue, and had someone come in the next morning to do the fix. Really professional and efficient. Other than the price being pretty high, I had an overall great experience with this company.

5

1. Henco's front office and dispatch folks are true professionals and very kind and understanding when a customer is in a bind. 2. Today Henco dispatch Jeff to my father's place to fix a very old and quite goofy kitchen faucet setup and before he started the job, Jeff made contacted (a state away) with me and throughout his serive; keeping me appraised the entire way. Jeff was on the spot, new what he was doing, did fabulous work and was truly a professional and personable. I will recommend both Henco and Jeff to anyone who's needing assistance. Great work Jeff, appreciate you.

5

Very quick reliable service. Highly recommend.

5

Great service!

5

Very helpful and honest.

5

Just a furnace check, but everything was handled very professionally. The tech also checked my heat pump.

5

I just got my new gas furnace and I have to say Henco/Sunset did a wonderful job. Good communication, on time, and cleaned up everything. Tony Sanchez was very helpful showing me the ins and outs of my new smart thermostat. Thanks Tony. I’m nothing but happy with this outfit.

5

Great

5

Great job! Easy to talk to. Fixed fast and I recommend the company

5

Professional and friendly. Didn't talk down yo us or over explain. Good guy!

5

Joe was terrific! Excellent customer service!

5

Steve was very professional and thorough cleaning our ventilation system.

5

Brian was great and gave me a list of options for the water heater and made sure to explain the differences. They quickly got me on the schedule to resolve the issue and worked around my schedule. I highly recommend Brian Roberts.

5

I have used Henco Plumbing for many years. I have always been very satisfied with office and the technicians. I always try to use local businesses. Brian Roberts has done most recent work and was so helpful in choosing what I needed. I appreciated the help. Thank you!

5

Nic came and performed maintenance service on my furnace. He was very detailed and thorough including lots of photos and video. He also explained his findings in great detail. We have the Henco service plan so there was no charge

5

Wonderful service!!!!

5

Michael and Cesar did an amazing job inspecting the entire system of plumbing at my residence; explaining their findings and cleaning a clogged drain, before scheduling the upgrade needed to keep my house sustainably functioning over time. IN gratitude for their good work; Very Professional, courteous and conscientious.

5

Dillon was very courteous and professional and did a great job explaining my options for fixing my toilet. He did the job quickly and I am very happy with results.

5

We've engaged Henco plumbing 3 times across 2 family member houses in the past year to address several plumbing needs. They investigated & repaired an outdoor underground gas leak, replaced multiple plumbing valves & fixtures, & replaced a disposal & water filter. They've worked indoors, outdoors, and in the crawlspace. In each case the service was timely, well coordinated, and profesionally completed. Most recently, they replaced a failed water pressure reducing valve in the crawlspace & we're again very satisfied with their work.

5

Had a estimate on repairing a new sink and faucet and other work. Colton explained all options and what I needed. The two gentlemen were very courteous and knowledgeable.

5

One of my wall plugs started spitting out burning electric sparks, looked like it was going to start a fire. I called Henco and they were here in 20 minutes. A space heater was dying and it pushed the wall socket into MELTING, and luckily it burned itself out. JJ is the tech who fixed it and showed me some repair options. Really liked him, very pleasant and explained everything to me. I chose the options he showed me and they'll be back to replace all the junk wall socket the cheap builders of our house used. Very pleasant experience and highly recommend them. They are local to Battle Ground, just a phone call away and quickly showed up. CALL THEM, they also do plumbing stuff too. Love these guys!

5

Jeff was very quick to assess our under sink leak. He was helpful in explaining the repair needed and provided all the information to get it fixed promptly. Thank you Jeff and thank you Henco for super fast dispatch! We’ll be in touch!

5

Quick same day service when my basement drain pipes were backing up. The technicians Michael and Caesar were quick and professional. Thanks Henco!

5

I found a water leak that Jeff traced to the upstairs bathroom. He was prompt, pleasant, and explained the situation.

5

Very professional and knowledgeable. I would definitely recommend Henco Plumbing, Heating, and Cooling. I received an estimate on 4 superior package plans with zero interest on the first year. The plumber Austin was totally awesome 👌

5

Darren from Sunset heating & electric did a good job today checking out my plumbing and explaining the issues that need attention. No stress & he seemed well informed.

5

The repairmen were very courteous. They gave me a choice of price ranges to choose from. They wrote the balance down so I would have it. I got a hot water heater AND a new toilet. I needed both. They got the job done and it was a pleasure working with them. Would have them back if needed.

5

Thank you, Henco crew! Great people to work with, Loy & Troy and all of you other guys. I was kept informed of each step & they adhered to the given timeline. I totally recommend Henco Plumbing & Cooling to do your next job!

5

Drew was absolutely fantastic. I really appreciate all the work you did, even going into the crawlspace and checking to make sure there were no leaks. I was extremely happy with the service and Drew was a really nice guy and was very polite. I would definitely hire Henco again if I needed to. A pretty good price especially for everything he did. I really appreciate how quickly they were to get me scheduled and came and fixed my clogged pipe. Thank you again for everything you are very appreciated.

Sincerely
Tania Ball

5

Darren Fritter gave his expert advice about our water heater. We appreciate the knowledge he has and his recommendations.

5

Love our new furnace. Awesome service, helpful technicians, and they hauled off the old unit for us. Great experience all around. Highly recommend henco!

5

Michael was great, very professional and courteous.

5

Austin was very good at communicating his work and the necessary improvements/fixes. He was honest about why was necessary and what was not helping em trust his feedback. He was very responsive when I called with additional questions.

5

50 year old home needed a replacement Water Softener and Water Filter installed - old system stopped working several months ago. Needed for hard well water that that has periodic sediment. Two different companies quoted and we chose Henco. Folks at Henco replied to our inquiry the next day and someone was out the next week to do a detailed review. Employee doing quote put bootie’s on to keep house clean and had experience both selling and installing which was super beneficial. Two weeks later the new equipment was installed- installer was friendly, competent, talked me through new system and left area cleaned up. RECOMMENDED. 🙂

5

Drew came out to diagnose our drainage problem. After a thorough search and inspection of all possibilities, he used his expert knowledge and expertise to identify the potential problems. Fortunately for us, there was little to repair and Drew only charged us the call-out fee and guided us on preventive maintenance to help with any future issues. Couldn’t be more satisfied.

5

Punctual very skilled and thorough clean

5

Our technician was knowledgeable, informative, and straightforward. This is who I will call for future needs.

5

Great work fixing a busted pipe connecting our hot water heater. Quick response time on a Friday afternoon. Helped to have the Sunset annual plan that put on us the priority list with Henco plumbing

5

Great job thank you. Fast and efficient

5

Colton did great work today and he explained everything well.

5

JJM came out to my house to provide a bid for electrical work I am interested in having done. He was thorough and helpful in suggesting ideas that I hadn’t considered. He was knowledgeable about his work and I appreciated the time he spent with me regarding the project. This bid was a NC visit.

5

Colton was nice, relaxed and work with an assurance that instilled confidence. He solved the problem that’s been plaguing me for years.

5

very friendly and professional

5

Great service and attention to detail. They were very reassuring.

5

Jesse was the hero of the year. Our main line had a crack in it at the meter. It was slowly leaking out, and a neighbor let us know we may have a water issue, as we had no idea at the time.

We had the city come look to confirm it was our meter, and on our side, and of course it was. We made several phone calls and Hemco was able to send someone. Of course these things always happen on a weekend, but they were able to get someone out the next day. The discovery was made too late in the day for them to get someone same day.

Jesse came out and worked all evening in the dark to get things fixed so our family could have water ASAP. We are so thankful! He did a wonderful job.

5

Fast service with a competent plumber, Colten! Highly recommend Henco for all your plumbing needs.

5

Henco Plumbing installed a new soft water system for our home. The installer Jason did the work in timely fashion and professionally in every way. Showed us all his work and answered all our questions. We will gladly tell neighbors and friends of our experience with Henco and satisfaction with our project. Couldn’t be more pleased. Thank you very much. John S

5

Jeff Walker was extremely helpful. I came up to Aloha to help my grandmother and thought with Lowe’s it would be a simple installation through their company.

They did not.

Jeff however, showed up, did not bat an eye and got the job done with professionalism.

Thank you Henco!!

5

Michael and Cesar came out same day for a blocked main line at our commercial space and fixed it in an hour. They were so friendly and will definitely be using them again!

5

Jason came out to repair an outdoor faucet that was leaking. He was very thorough in his investigation as to what was causing the problem. Once he identified the issue he quickly remedied the issue. He also provided advice and recommendations for possible future work, explaining everything and making sure I understood all my options. Jason went above and beyond what I called for. He identified a possible leak in my sprinkler system and notified me off that as well. I will definitely keep Henco plumbing on my call list.

5

Excellent communication from dispatcher, tech arrived right on scheduled time, work was performed quickly, positive experience all the way around.

5

Colten Watt from Henco Plumbing Services did an amazing repair job for me today. An outside water faucet was dripping, and fixing it required drilling a hole in a wall in my house. He did it all efficiently, leaving no mess, supplying needed parts, and explaining everything clearly.
I highly recommend this company and plumber!

5

Very professional, very organized representative

5

Jesse was awesome! He was on time and knew what he was doing, and took good care of me. I would definitely use this service again. Thank you!

Bought a new stove from Lowe’s and the installation guy couldn’t get off the gas line. He suggested we call a plumber which we did. Problem solved and he put in and hooked up our new stove! Thank you.

5

Plumber was knowledgeable,

We’re thorough with our work. Every job is done to the highest standard, and that means checking everything to make sure it’s built to last. Sometimes that takes extra time, but it’s how we deliver quality work we stand behind.
We stand by our estimates and believe in upfront pricing. If additional work is needed, we always get customer consent before moving forward. Sometimes new issues come up during a job, but we’ll never proceed without your approval. That’s part of our No Surprises Guarantee.
Call us. If you experience any leaks within a year of service, we’ll be there within 24 hours or refund your money. That’s our No Frustrations Guarantee. If your system breaks down during the first year, we will be there within 24 hours or we will pay you for your inconvenience.
We have a full-time dispatch team dedicated to keeping you updated. Arrival times, changes, questions, or for anything you need, we’re available 24/7. We’ll communicate through whichever channel you prefer whether it’s phone, text, or email.
Yes. Every service call includes a plumber’s report with a summary of findings. This report is formatted to help with insurance claims and meets the requirements most providers ask for.
Our Property Protection Guarantee means we treat your home with care. We use drop cloths and protective gear on every job. And yes, we’re fully insured.
Yes. We have shops in Vancouver, Portland, and Salem. We guarantee a local technician will be dispatched to your home.