Reviews

Total reviews: 4608 | Average rating: 4.9

5

Brian was awesome. He made sure our problem was actually fixed instead of just suggesting a band aid. He worked efficiently and was very respectful of our house making sure to wear protective footwear and cleans up thoroughly. And rather than rush through, he offered to take care of any other problems we had. Would highly recommend.

4

He was very polite and he gave us several of how the repair could go
Thankfully the least expensive repair worked.

5

Very processional, good communication and very friendly explaining step by step the process

5

He arrived quickly and snaked our drain that had a rat sized hairball blocking drainage. He was pleasant to work with and I would call him again when we need him. Thanks!

5

The technician was on time, highly efficient, and an excellent communicator. The work that needed to be done, was taken care of in a timely manner. It was an overall great experience.

5

JJ was great. He made sure myself and my wife understood each thing he was explaining and was very understanding of our needs. He even went above and beyond to give advice for future planning that we may not have even been aware of looking into.

5

We needed our basement pump replaced. Loy Huskey from Henco plumbing came out the same day, diagnosed the problem, went after parts and had our washer back in service the same evening. He was friendly, courteous and left the work space clean. I would not hesitate to call him for other work

5

We have worked with Henco for a couple of plumbing projects. Each time, the plumbers have been professional, helpful, insightful, and very kind to our son who loves plumbing. We have worked with Colton and with Leo, and they both have been great. Leo in particular was very insightful and worked hard to troubleshoot our spigots having odd pressure related issues.

5

Colton was awesome walked me through every detail being a 1st time home owner it was not as intimidating as I thought it would I truly appreciate how fast and thorough he was thank you

5

Drew showed up on time to go through my home to prepare a bid for work. He was respectful, engaging, and was able to explain fully to me what was going on with the plumbing in my 101-year-old home. I enjoyed his visit!

5

Very friendly and knowledgeable.

5

Casey provided great service. He gave us a quote for the work on Friday afternoon and scheduled the work for Monday morning. I will definitely use Henco’s services for our future plumbing needs.

5

Professional, knows what he is doing, kind and took his time to make sure everything was put together properly.

5

Cesar was the plumber who came to my home to repair a toilet. After talking, it ended up being more cost effective to replace my toilet. Cesar was friendly, efficient, knowledgeable and very professional from start to finish. I appreciated his help very much.

5

Haden Cofer, my plumber, was quite impressive. I called for an appraisal and an hour later he was at my house. We discussed what needed to be done and the next morning he arrived and removed my old water heater and installed a new one. Very neat, very efficient, and very courteous.

5

It was great to have Loy over to fix our plumbing, he was very efficient, courteous and professional.
We have a “go to” plumbing company from now on!
Many thanks!

5

Crew worked very efficiently. Rework of hot/cold water feed lines to tub and shower was neatly done in less time than I expected.

5

Excellent experience! Highly recommend.
Timely: estimate process was quick and organized. It was all electronic on the spot.
Knowledgeable: Jarin Jones worked with me to find solutions to the electrical design considering several alternatives for new ceiling lights.
Professional: Jarin was a pleasure to work with, we teamed up on ideas, he was through, careful with he details ensuring installation was perfect specification.
Company Support: Scheduling was easy, responsive. They followed up after installation to ensure satisfaction. Also, had special requirements which they addressed.
Highly recommend for professional quality jobs.

5

Tech was straight forward with the process and pricing. Didn’t try to upsell me in products not need.

5

Dean was fixing two leaks when he found a new leak and he fixed it without charging me extra. They were very professional.

5

Completely satisfied with the service provided by Henco! The technicians, Austynn and Joseph did a fantastic job identifying the problem. Upon fixing the issue Joseph explained why the part failed and how the repair would remedy the problem. I would recommend Henco and commend Austynn and Jospeh!

5

Had a great experience working with Shane and Henco. Drain line hydro jetting with camera inspection for 35 unit Condo complex. Gave written updates daily with pictures of how the job was progessing, complete the job in the quoted amount of time and did not leave a mess for owners to clean up after. Answered questions promptly and very pleasant tow work with from estimate through completion of project.

5

The technician that came to our home was nice and knowledgeable! We will definitely use for any future work needed to our home!

5

Explained options very good and made suggestions to help us make the decision that was best for our family.

5

Henco Plumbing, Heating, Cooling and Electrical has very talented, efficient and courteous repairmen that I have been very pleased with their work at reasonable prices. Nick repaired our Heat Pump, a plumbing problem was fixed professionally and recently Angel performed an electrical panel upgrade with a surge protector that will add 15-20 years life to the panel and will protect all electrical appliances and devices from electrical surge damage. I highly recommend Henco.

5

Absolutely loved working with Jose. He came out to follow up on some reinstall work done earlier for an insurance repair after the hot water tank abruptly started dripping, and determined quickly what needed repaired on the tank as well as identifying causes, and set us up for getting it fixed the very next morning. The process was painless (for me, I can't say the same about my husband or Jose's efforts to get the new tank maneuvered into that closet without Vaseline), and we had multiple payment options presented clearly for us to choose from. He also identified problems with the water pressure regulator for the house, and has likely saved our other appliances from potential damage. I appreciated his candor as well as sense of humor, and noticed the care he put into his work and to respecting our home while working in it.

Our general contractor for remediation/reconstruction after a washing machine leak used Henco services, and I certainly see why. Attention to detail was very much apparent.

5

Colton was polite, knowledgable and efficient. Highly recommended

5

Responsive, respectful. Kept me informed of each step while replacing sewer line. Pleasure to work with.

5

I was helped by Nick Kennedy today with my old heating furnace. He was knowledgeable and very friendly. Went through all the explanations with me patiently. I am now waiting for my new furnace to be put in, and I will make an other of the view after the job is done. Thank you Nick for all your help!

5

We got an estimate from this company and while we did end up using a different contractor to install because we got a little bit better price.. I wanted to say what an excellent job Cody did when he came to do our estimate. He was very nice and professional. He seemed knowledgeable and because our shut off valve was faulty and letting some water leak through, he was kind enough to cap the water line at no charge so we wouldn’t continue to have a slow leak destroying our wood floors. I would absolutely recommend checking them out.

5

Cesar is very personable and efficient! He went the extra mile and checked all the plumbing in the house to make everything was OK.

5

Leo provided great service. He provided us a free water heater replacement estimate. He was timely, very personable and knowledgeable. He treated us with respect and provided excellent information for us to consider. He answered all our questions timely. Great job.

5

Gerardo is an asset for Henco.

5

Henco repaired pipe damage immediately and after hours, professionally and friendly. Excellent job! Thank you

5

Mathew was on time, good communicator during the assessment, and provided several repair options for our furnace. We would gladly use Henco/Sunset again in the future.

5

100% satisfied and happy with my experience, from initial call, to scheduling (same day, just a few hours from my call), to of course the work itself. Colton Watson was really nice and fun to work with, and the work done quickly and competently. Great people! Great se. Great work.

5

They were friendly and prompt getting me scheduled. Shane was my plumber and he was so professional and flexible around my schedule. He really went above and beyond! Would for sure hire them again.

5

Trevor and Brendan and 3 rd man in box truck did a fantastic job of outlying the issue and then creating the right solution for a builder installed error. Trevor was an excellent communicator throughout the process.

5

Leo was kind, communicative, punctual, honest, and respectful. You have a customer for life.

5

Very pleased and polite service. So glad they could come out the same day I called. We are seniors and need our electric to work. Thank you so much 👍

5

I called in the morning and Hayden came out and fixed our sink issue before noon!

5

Quick response. Very knowledgeable tech. Took time to ensure the laundry drain system was running free. Videoed inside of pipes after cleaning. Did a great job of cleaning up when finished. Highly recommend Henco Plumbing Services.

5

Professional, informative, friendly.

5

Awesome experience. Hayden did great quality work, efficiently and with kindness and a smile. Also very thoughtful and willing to share expertise. 100% recommended, we will use Henco again.

5

Responded quickly to our needs and arrived on time also friendly and helpful.

5

Great local business. They did a whole house repipe for me staying with a consult to review the scope of the project and my options. They have me a very reasonable quote and didn't need to replace all the insulation under my house like other companies says they would need to do. I got scheduled within the month and the work was done in a reasonable time. Jacob did a great job and respected my house while he was here. Henco scheduled the city inspection for me and worked with the city to make a few small corrections. They also have their own drywallers that they brought to patch up the walls. Adrian did a fantastic job including texturing the walls to match. They make sure you are fully satisfied before they finish the project and they warrant their work. They are associated with Sunset Heating & Cooling who also did a great job replacing my furnace when it crapped out a couple years ago in the middle of winter. I will continue to go through Henco & Sunset for any house project that they can do!

5

Jarrod made the process smooth and was professional and personable.

5

Knowledgeable n professional. Concerned about my dilemma. Thank you so much.

5

I needed help in diagnosis of a blocked downspout drain. Drew from Henco came out and put a camera down the line. Located the problem, a completely blocked line. He explained repair options and had estimates ready on site. I appreciate the speedy response and professionalism.

5

Alec Polen the electrician was a great help and the follow up was top notch.

5

They were prompt, communicative, knowledgeable, punctual and professional every step of the way. They did great work replacing my water heater and furnace. Hope I don’t need them anytime soon but won’t be worried if I do.

5

Adrian did all of my drywall after a complete home pipe replacement. He is a craftsman and does beautiful work. Was very considerate and a nice guy. He is trustworthy to do a great job.

5

Henco Plumbing was excellent from start to finish. Caleb came out to repair a couple of leaking shut-off valves in my 5-year-old home, and he was absolutely top notch — knowledgeable, kind, respectful, and genuinely caring. He did high-quality work and took the time to explain everything clearly. I’m also considering a whole-house filtration system, and he has been incredibly patient and helpful in answering my many questions. Highly recommend Caleb and Henco Plumbing.

5

Prompt. Efficient. Capable. What more can you ask for with plumbing needs? Would definitely use Henco Plumbing again!

5

I am pleased with this plumbing service. Jessie was polite, and professional working on my home’s plumbing issues. He cleaned the work area inside and outside. I would definitely recommend this company to others with plumbing issues.

5

Alec was very knowledgeable and straightforward. I will definitely request his services in the future for electrical work.

5

Great experience. Cody was right on time, very knowledgeable and did a great job! We would highly recommend Henco Plumbing Services.

5

Darren was very helpful and informative in explaining the ins and outs of the plumbing system in our house.

5

Cody was great very informative gave me options and worked well with me.

5

Our tankless water heater stopped working last Thursday night. The technician arrived before 9am the next morning, and during his diagnostic work up it was clear that we needed a replacement (our unit was 13 years old). He contacted their install team, who had the day off, and they dropped what they were doing and came out to the house. The new unit was installed by the time my wife got home from work. I couldn’t have been more impressed with the entire team. BB

5

Colby was fantastic and did an amazing job. We would highly recommend using him in the future, our new toilets were installed perfectly and he left the bathrooms looking even better than when he started. 10/10

5

We had a plumbing issue. The next day Henco sent Cesar to take care of it. He was personable, knowledgeable and did a great job and fixed the problem. I couldn’t ask for more ⭐️⭐️⭐️⭐️⭐️

5

Same day service and good results

5

Matt was very informative and knowledgeable. The service provided was for inspection and recommendations on my HVAC system repair verses replacement.

5

Brian was great. Friendly and an expert in his field.

5

Friendly staff, quality work, definitely recommend.

5

Huge thanks to Cody Allenton at Henco Plumbing for saving the day on a Sunday! He was professional, friendly, extremely knowledgeable, and thorough. We trust him completely and feel great moving forward with our water heater replacement and leak repairs. Highly recommend—thanks, Cody!

5

Came out same day on a Sunday and fixed my
problem within minutes. They were kind, professional and got the job done. Couldn’t ask for better service. We will definitely be using them again for any future needs!

5

We got great same-day service from Jose at Henco Plumbing when our kitchen faucet went out. It wasn't a straightforward job, but Jose had our kitchen sink up and running before I had to fix dinner. Thanks for your hard work and service!

5

Henco was great to work with.
The manager found a guy willing to come out after hours after initially thinking he didn’t have anyone.
And the young man who came was helpful/professional and very knowledgeable.
Ultimately he explained everything that he was doing along the way and advised me on next steps to take on my own.
My level of respect went way up for repair plumbers on what they have to go through when the fecal matter hits the proverbial oscillator device!
Thank you Henco!
I feel confident that if I need you again, you will help fairly and professionally!

5

I was very pleased with Hayden Winn’s service. He diagnosed the problem quickly and was professional and knowledgeable.

5

Shane Schnepp did a wonderful job of clearing debris from our outside drains and making sure our lines we clear the length of our property. He was very pleasant, efficient, and helpful. Thank you

5

Prompt and friendly service from Casey. Great to find a good reliable plumber.

5

He was very informative and showed me all my options. Also a joy to talk to and had great customer service skills.

5

I had a really big job done, all my toilets and showers were backing up! The job included excavating and digging under my neighbors driveway! All the folks at Henco Plumbing were fantastic! Many folks were involved and they were all knowledgeable, friendly, efficient! They cleaned everything up and replaced the concrete in my neighbors driveway! The names I remember are Michael, Daniel, Aaron, Lupe, and Phillip, there were maybe more, it was big! If I missed any names, shoutout to them as well! Thank you very much for helping me out in my time of need!

5

Best experience with Jesse! Highly recommend

5

Jarrod did a clean install of a new furnace. Very quick and did it single handedly. The boss should give him a raise 😁

The diagnostics tech, Jarin also did a good job explaining the issues and weighing the pros/cons of fix vs buy

5

Such a pleasure to work with this company. If you need an amazing plumber, fair pricing, and you value you a professional company, call Henco.

5

Great experience with Henco Plumbing – Salem! Kevin Hales was outstanding—professional, knowledgeable, and someone you immediately trust to get the job done right. He took the time to explain everything clearly, stayed on top of the details, and made the whole process smooth from start to finish. It’s rare to find someone who combines skill, reliability, and great customer service the way Kevin does.

Highly recommend Henco Salem, especially if you get to work with Kevin Hales

5

Wesley, the General Manager, was awesome from start to finish. Ron Morris was terrific—professional, knowledgeable, and clearly committed to doing the job right. Chris Williams coordinated our new HVAC system and did an absolutely phenomenal job. Aaron Kelly replaced our main sewer line flawlessly. Drew Lipe installed all of my new toilets with excellent craftsmanship and even tested the new bidet after final use to make sure everything was working perfectly. Penelope kept everything organized and the entire process smooth and stress‑free.

Dakota on the dispatch team was fantastic—friendly, efficient, and always on top of communication. And I have to say, seeing Remi the dog on their vans is the best branding choice ever. Nothing like a good dog to brighten your day before the crew even arrives.

This team truly went above and beyond. Highly recommend Henco Plumbing to anyone looking for top‑tier service. And of course… OIL UP!

We’re thorough with our work. Every job is done to the highest standard, and that means checking everything to make sure it’s built to last. Sometimes that takes extra time, but it’s how we deliver quality work we stand behind.
We stand by our estimates and believe in upfront pricing. If additional work is needed, we always get customer consent before moving forward. Sometimes new issues come up during a job, but we’ll never proceed without your approval. That’s part of our No Surprises Guarantee.
Call us. If you experience any leaks within a year of service, we’ll be there within 24 hours or refund your money. That’s our No Frustrations Guarantee. If your system breaks down during the first year, we will be there within 24 hours or we will pay you for your inconvenience.
We have a full-time dispatch team dedicated to keeping you updated. Arrival times, changes, questions, or for anything you need, we’re available 24/7. We’ll communicate through whichever channel you prefer whether it’s phone, text, or email.
Yes. Every service call includes a plumber’s report with a summary of findings. This report is formatted to help with insurance claims and meets the requirements most providers ask for.
Our Property Protection Guarantee means we treat your home with care. We use drop cloths and protective gear on every job. And yes, we’re fully insured.
Yes. We have shops in Vancouver, Portland, and Salem. We guarantee a local technician will be dispatched to your home.